Just for kicks, here are the Top Ten Search Engine Queries that led people to MadeByMark.com last week:
10) aegenterprises – the company operating WebHostXL, a web host I abandoned because of poor customer service and support
9) reichen and chip – the “married” couple on this season of Amazing Race (who are not, by any stretch of the imagination, married)
8) fujifilm kiosk – the wonderful machine at Sam’s that makes it cheap and easy to get great color prints from your digital photos.
7) trumps – as in Tarot trumps, a search pointer left over from the days when I hosted a Tarot-related web site herem, and vaguely related to the DC sniper incident.
6) creative moonlighter – a company I once used to connect with folks needing writers
5) you talk it types – a phrase associated with voice recognition for the Windows PC and software that claims (and fails) to do it.
4) bowflex – the $1000 clothes hanger so poorly designed that even the people who sell it make fun of it.
3) webhostxl – again, the company that continues to advertise great service, but fails to reply to customer emails or phone calls.
2) topamax – the weight-loss solution I flirted with briefly but stopped using due to unpleasant side effects
1) webhost xl trouble – yet again, our friends in Redlands, CA.
The folks at WebHost XL must be having quite a bit of trouble this week. I’ve been getting threatening notes from one of the owners. Essentially, he’s upset that some of my readers, having performed Google and WHOIS searches on the term “aegenterprises,” have located contact information for a company his parents seem to own.
It says something about these guys that:
a) repeated “I need help from you” emails rarely, if ever, prompted a response from them, back when I was their customer
b) when they finally do contact me — long after I’ve left — they start the conversation by kicking in the door and making threats
c) they can’t see that the best way to keep their parents from being called by angry customers … is to provide their customers with a working, reliable means of getting in touch with the company.
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