No matter how skillfully you announce bad news, it’s likely to cause anxiety, result in at least a temporary drop in productivity, and prompt some of your valued employees to look for work elsewhere.
How can you deliver bad news in a way that minimizes the damage? Here’s a four-part plan for announcing any kind of news that causes disappointment, whether it’s not making the numbers, relocating facilities, or eliminating a valued perk.
In a nutshell: don’t wait, be frank, offer context, and anticipate questions. Good advice that more companies should pay attention to when communicating unpleasant information.
Add comment