Our room in the Westin comes with a bizarre double-headed shower head. In addition to dousing you with not one but two streams of water, the device very likely doubles the hotel’s water expense per shower.
What is even more bizarre is the message plastered to the shower wall. The second head, I’m told, makes this the chain’s trademark “Oh Heavenly Shower,” but, by default, this luxury item is turned off. If I don’t care about “our planet’s most important natural resource,” I can switch it on and douse myself in double the water. On the other hand, if I’m responsible and planet-friendly, I can take a single-headed shower.
Or, in other words: “We’ve abdicated all responsibility for making sensible environmental choices. We’ve built this monstrosity of a shower head that’s driving our water costs through the roof. But if YOU love the planet, turn it off.”
Westin: if you’re really in love with the planet, buy well-designed shower heads that deliver a great shower while also conserving water. Then you can tell me, the customer, about the fantastic choices you’re making … and use your pride in those choices to help me think of your chain as a good steward of our precious resources.
Loading the room with wasteful luxury items and plastering them with “Please don’t use this” stickers is the definition of lame.
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